The moderating effects of gender roles on service emotional contagion
نویسندگان
چکیده
The moderating effects of gender roles on service emotional contagion Miao-Que Lin a; Li-Shia Huang b; Yi-Fang Chiang c a Department of International Trade and Finance, Fu-Jen Catholic University, Hsinchuang, Taipei County, Taiwan, Republic of China b Department of Business Administration, Fu-Jen Catholic University, Hsinchuang, Taipei County, Taiwan, Republic of China c Graduate Institute of International Business, National Taiwan University, Taipei, Taiwan, Republic of China
منابع مشابه
The Effects of Cognitive and Emotional Contagion on Repurchase Intentions of Information Technology
This research explores the repurchase intentions of technology consumers who have experienced malfunctions of purchased products. Identifying the theoretical factors associated with repurchase intentions is essential for testing the applicability of technology adoption research within the context of different product lifecycles. Also, it is an important matter for technology companies in shapin...
متن کاملInvestigation of the Moderating Role of Perceived Vulnerability to Infectious Diseases Regarding the Relationship between Disgust and Fear of Contamination
Background and Objective: Several studies revealed that disgust as an emotional response underlies the contamination fears in Contamination Obsessive Compulsive Disorder (OCD). Other studies supported the role of cognitions related to contagion and disease in contamination OCD. The present study aimed to integrate these two lines of evidence. To this end, regarding the concept of the behavioral...
متن کاملThe Effect of Transformational Leadership on Service Recovery Performance in Public Hospitals of Ahwaz: A Mediating Role of Professional Ethics and Emotional Work
Background & aim: Improving and recovering services in hospitals and other medical centers are very important for community health and have a significant effect on patient satisfaction. Among the factors promoting services in these centers are the presence of transformational leadership, professional ethics, and emotional work. The present study aims to investigate the effect of transformationa...
متن کاملبررسی نقش تعدیلکنندۀ جنسیت و تأهل در رابطۀ بین روانسازههای ناسازگار اولیه و کیفیت زندگی
Early maladaptive schemas are beliefs that people have toward themselves, others and/or environment which generally stem from dissatisfaction of basic needs; particularly emotional needs in childhood. EMSs have a significant relationship with quality of life quality, but effects of gender and marital status are unknown. The purpose of this study was to examine the moderating role of gender and ...
متن کاملModeling emotional contagion based on experimental evidence for moderating factors
There is a lot of evidence for the phenomenon describing the spread of emotion from one person to another, called emotional contagion. Although there is a large body of research on this topic, research containing evidence for factors that moderate the process of emotional contagion, is limited and inconclusive. Furthermore most of these studies are done in a dyadic lab-setting and consequently ...
متن کامل